Effective Date: 15/01/2026

Arafa Traders values the privacy and security of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application, website, or services.

1. Information We Collect

When you use our services, we may collect the following information:

Name and contact details (phone number, email address)

Delivery address and location information

Order details and purchase history

Payment information (processed through secure payment methods)

Device or app usage information for improving our services

2. How We Use Your Information

We use your information to:

Process and deliver your poultry orders

Communicate order updates and delivery status

Improve our mobile application and services

Provide customer support

Send important service notifications or updates

3. Data Protection

Arafa Traders takes reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

4. Sharing of Information

We do not sell or rent customer information to third parties. Information may only be shared with trusted service providers involved in delivery, payment processing, or technical support, when necessary to complete your order.

5. Location Services

Our mobile application may use location information to improve delivery accuracy and service availability.

6. Data Retention

Customer information will be stored only for as long as necessary to provide services, maintain records, and comply with legal requirements.

7. Your Rights

Customers may request to update or delete their personal information by contacting Arafa Traders support.

8. Changes to Privacy Policy

Arafa Traders reserves the right to update this Privacy Policy when necessary. Updates will be communicated through the mobile application or official communication channels.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Arafa Traders

college road palode 

Palode, Kerala, India

695562

Email: arafatraders212222@gmail.com

Phone: 974512222